Privacy Policy: Tecnogroup

At Tecnogroup, we describe below how we collect and use the information, which may include personal data, that you provide on our website: www.tecnogroup.us. It also describes the options you have regarding the use of your personal data and how you can access and update this information.

1. Data Collection

These are some of the types of personal information we collect:

• Identification and Contact: Name, last name, email, and phone number.

• Service Information: Details related to your requests, service dates, special requests, and observations regarding your preferences.

• Marketing Preferences: Information you provide when participating in surveys, contests, or promotional offers.

2. Automatically Collected Data

When you use our website, we also automatically collect data. Some of this may be personal data, such as:

• Language preference, device settings, and operating system.

• Log data, usage time, requested URL, and status report.

• Browser version information (user agent) and browsing history.

• Results of the visit or interaction.

• Use of cookies to improve user experience.

3. Purposes of Processing

We use your personal data at Tecnogroup for the following purposes:

• Service Management: We use your data to complete and manage your online requests and bookings.

• Customer Support: We use your data to provide personalized support and assistance.

• Customer Feedback: We may use your contact information to invite you via email to write a review about your experience. This helps other users learn more about Tecnogroup. If you submit a review, it may be published on our website.

• Marketing Activities: We use your data for promotional activities as permitted by law. Our marketing communications (newsletters or offers) will always include a link so you can unsubscribe at any time.

4. Other Communications

We may contact you by email, postal mail, phone, or messaging for the following reasons:

• To respond to or manage specific requests you have made.

• To send you reminders to complete a pending online transaction or booking, making it easy to resume the process without re-entering your details.

• To send you questionnaires or invite you to review your experience to help us improve Tecnogroup services.

5. Security and Rights

As a user of Tecnogroup, you have the right to access, rectify, and update your personal data at any time through our official contact channels at www.tecnogroup.us.